Privacy Policy

Last updated: January 1, 2026

This Privacy Policy explains how Auburn Appliance collects, uses, and shares information when you visit https://auburnapplianceservicecenter.com/, contact the business, request appliance repair services, submit a form, sign up for updates, or otherwise interact with the website.

Who We Are

Auburn Appliance provides mobile appliance repair services in Auburn, Massachusetts and nearby towns/cities. The website describes repair services for major home appliances, including refrigerators, ranges and ovens, washers and dryers, dishwashers, air conditioners, microwaves, dehumidifiers, furnaces, and other out-of-warranty home appliances.

Information We Collect

We collect information that you choose to provide and information that is collected automatically when you use the website.

Information You Provide

When you contact Auburn Appliance through the website, request service, submit an appointment-related request, or use a contact form, we may collect the information included in the form fields and message you submit, such as:

• Name;
• Email address;
• Phone number;
• Subject of your inquiry;
• Details or message content related to your appliance repair needs; and
• Any other information you choose to include in your request.

If you use the newsletter signup feature, we may collect the email address you provide for that purpose.

Information Collected Automatically

When you visit the website, certain technical information may be collected automatically through cookies, analytics tools, server logs, and similar technologies. This may include information such as browser type, device information, pages viewed, referring pages, approximate location derived from technical information, date and time of visits, interactions with pages, and other website usage information.

How We Use Information

Auburn Appliance uses information for business and website purposes, including to:

• Respond to questions, comments, recommendations, and service requests;
• Schedule, coordinate, and provide appliance repair services;
• Communicate with you by phone or through the contact information you provide;
• Operate, maintain, secure, and improve the website;
• Measure website performance and understand how visitors use the website;
• Protect forms and website features from spam, abuse, and unauthorized activity;
• Send newsletter communications when you submit your email address for that purpose; and
• Maintain business records and comply with applicable obligations.

Cookies, Analytics, and Similar Technologies

The website uses cookies and similar technologies to operate the website, support security and anti-spam features, and measure website usage. The website uses Google tag-related scripts, including Google Analytics 4, to help understand website activity and performance. The website is also served through Cloudflare, which may use cookies or similar technologies for security, performance, and network delivery purposes.

For more information, please review the Cookies Policy on this website.

WordPress, Forms, and Website Security Tools

The website is built on WordPress and includes form and anti-spam functionality. Information submitted through contact, appointment-related, or newsletter forms is used to process the request or signup and to help protect the website against spam and abusive submissions.

How We Share Information

Auburn Appliance may share information in the following limited circumstances:

• Website and service providers: Information may be processed by providers that help operate, host, secure, analyze, and maintain the website, including WordPress-related services, Cloudflare, Google Analytics, and form or anti-spam tools.
• Business communications: Information you submit may be used by Auburn Appliance to respond to your inquiry and provide requested service information.
• Legal and safety purposes: Information may be disclosed if needed to comply with legal obligations, enforce rights, protect the website, prevent fraud or abuse, or respond to lawful requests.
• Business changes: Information may be transferred as part of a business transaction involving the website or business operations.

Auburn Appliance does not offer personal information for money through the website. The website’s analytics and measurement technologies may involve disclosure of technical identifiers and website usage information to analytics providers for measurement and performance purposes.

Your Choices

You may choose not to submit information through website forms. If you do submit a form, please provide only information that is relevant to your request.

You can control cookies through your browser settings. Some browsers allow you to block or delete cookies, limit tracking technologies, or receive alerts when cookies are being used. If cookies are disabled, some website features may not work as intended.

If you no longer want to receive newsletter communications submitted through the website, you may use the available unsubscribe method in the communication or contact Auburn Appliance through the contact page.

Privacy Requests

Depending on where you live, you may have rights to request access to, correction of, deletion of, or information about certain personal information handled by a business. You may also have choices related to certain analytics, targeted advertising, or profiling activities where applicable.

To submit a privacy request, please use the contact page at https://auburnapplianceservicecenter.com/contact-us/ or call Auburn Appliance at (508) 685-9267. Auburn Appliance may need information sufficient to verify and respond to your request.

Do Not Track and Browser Privacy Signals

Some browsers and devices provide Do Not Track or similar privacy signals. The website responds to cookie settings and browser controls as described in this Privacy Policy and the Cookies Policy. You can use your browser settings and available opt-out tools to manage cookies and similar technologies.

Data Security

Auburn Appliance uses website hosting, security, and anti-spam tools intended to help protect the website and form submissions. No method of transmission or storage is completely secure, but reasonable measures are used to protect information associated with the website.

Data Retention

Auburn Appliance keeps personal information for as long as reasonably needed for the purposes described in this Privacy Policy, including responding to inquiries, providing services, maintaining business records, operating the website, and meeting applicable obligations. Cookie and analytics retention periods vary by provider, browser settings, consent state, and implementation.

Children’s Privacy

The website is intended for people seeking appliance repair services and is not directed to children. Auburn Appliance does not knowingly request personal information from children through the website.

Links and Third-Party Features

The website may include links or features that direct visitors to third-party services, such as Google-related features or social media links. Third-party services handle information according to their own privacy policies and settings.

Changes to This Privacy Policy

Auburn Appliance may update this Privacy Policy from time to time. The updated version will be posted on this page with the updated date shown above.

Contact Auburn Appliance

For questions about this Privacy Policy or to submit a privacy request, please use the contact page at https://auburnapplianceservicecenter.com/contact-us/ or call (508) 685-9267.